1. Introduction
At Darwin Cloud, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our services.
2. Information We Collect
We may collect the following types of information:
- Account Information: such as your name, email address, password, and billing details.
- Usage Data: information about how you interact with our platform (e.g., login times, accessed features).
- Technical Data: including IP address, browser type, device information, and cookies.
- Support Data: any communications or requests made through our support channels.
3. How We Use Your Information
Your data may be used for the following purposes:
- To provide, maintain, and improve the Darwin Cloud platform.
- To manage your account, subscriptions, and billing.
- To provide technical support and respond to inquiries.
- To send important service notifications, updates, or security alerts.
- To comply with legal obligations and enforce our Terms of Service.
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Your consent, given when you register or accept this policy.
- The necessity of data processing to perform a contract (service provision).
- Legitimate interests of Darwin Cloud to improve the user experience and ensure platform security.
- Compliance with legal and regulatory requirements.
5. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. You may request deletion of your account and associated data at any time by contacting us at [email protected].
6. Data Sharing and Disclosure
We do not sell your personal information. However, we may share your data with:
- Trusted third-party service providers (e.g., payment processors, hosting services) under confidentiality agreements.
- Authorities or regulators when required by law.
- Other entities in case of a business merger, acquisition, or restructuring, subject to this same privacy protection.
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
7. International Data Transfers
Your data may be transferred and stored on servers located outside your country of residence. When doing so, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent measures.
8. Data Security
Darwin Cloud implements technical and organizational measures to protect your data against unauthorized access, loss, alteration, or disclosure. However, no online service is entirely risk-free, and you use the Service at your own discretion.
9. Your Rights
You may exercise the following rights, depending on your jurisdiction:
- Access your personal data.
- Request correction of inaccurate or incomplete information.
- Request deletion ("right to be forgotten").
- Restrict or object to the processing of your data.
- Request data portability.
- Withdraw consent at any time, where processing is based on consent.
To exercise your rights, contact us at [email protected].
10. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage, and personalize content. You can control cookies through your browser settings.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any significant changes will be communicated via email or through our platform. The updated version will always be available on our website.
12. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Darwin Cloud
Email: [email protected]